AnyDesk Alternative – Switch to TSplus for $1/Month

Why IT teams switch

Why teams look for an AnyDesk alternative

AnyDesk works well as a remote access tool. But for IT support teams that need more than a connection, the gaps can start to show.

Session recording locked to higher tiers
For teams that need session logs for compliance, audit or training, recording is not available across all AnyDesk plans.
Limited team and permission management
Organising technicians into teams, restricting device access per user and managing folders centrally is restricted or unavailable on entry-level plans.
No white-label or branded client
MSPs and software vendors that want the support client to carry their own brand find AnyDesk offers limited options in that area.
No self-hosted infrastructure option
Organisations with strict data residency or security requirements cannot choose where AnyDesk's relay infrastructure runs.

TSplus Remote Support covers the full support workflow out of the box

Attended and unattended remote access
Session recording and screenshots on all plans
Chat, file transfer and clipboard sync
UAC screen capture and multi-monitor support
Team, folder and permission management
Freshdesk helpdesk integration
Fully branded and white-label support client
Optional self-hosted deployment

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Side by side

TSplus Remote Support vs AnyDesk

A direct comparison of the features IT support teams rely on most.

Capability	TSplus Remote Support	AnyDesk	TeamViewer
Attended remote control	✓	✓	✓
Unattended remote access	✓	✓	✓
Session recording (all plans)	✓	~	~
File transfer	✓	✓	✓
UAC / elevation capture	✓	~	✓
Multi-monitor support	✓	✓	✓
Team and permission management	✓	~	✓
Custom branding / white-label client	✓	✗	~
Helpdesk integration (Freshdesk)	✓	✗	~
Self-hosted deployment option	✓	✗	✗
Concurrent-connection pricing	✓	~	✗
Fully featured free trial	✓	~	~
$1/month switch offer	✓	✗	✗

✓ Included · ~ May depend on plan or edition · ✗ Not available. Indicative comparison based on public product information.

Core capabilities

The full IT support toolkit, included as standard

Every feature your technicians need for real support work, with no plan-gating on the tools that matter.

Attended Remote Control

Connect to a remote device in seconds. The user shares an ID and temporary password, your agent connects and takes control with no installation required on the user side.

Unattended Access

Agents can save managed devices and reconnect at any time, even when no user is present. Each unattended computer is protected with a dedicated access password set by the device owner.

Session Recording

Record live sessions automatically for training, compliance review or internal audit. Screenshots can be captured at any point during a live session, with no additional setup required.

File Transfer

Push updates, pull diagnostic logs or share configuration files directly during a live session. File transfer works in both directions without interrupting the remote control session.

UAC and Multi-Monitor Support

Handle Windows User Account Control prompts without interrupting the session. Switch between multiple monitors on the remote device to track down issues across different screens.

Team and Permission Management

Create technician teams, assign devices to folders and control which agents can access which computers. Centralised administration from the web-based Admin Console keeps everything organised as your team grows.

How it works

From first contact to resolved ticket in minutes

A predictable, repeatable workflow that your team can run confidently every day.

1

User launches the client

The end-user opens the lightweight support client, gets a unique session ID and a temporary password, then shares both with the technician.

2

Agent connects instantly

The technician enters the ID and password and connects. Remote Control and Command Line modes are available from the moment the session starts.

3

Work with a complete toolkit

Chat with the user, transfer files, record the session, run system commands, inspect device information and manage UAC prompts without leaving the session window.

4

Save, log and close

Save the device for future unattended access, review the session recording if needed, and push session context directly to a Freshdesk ticket via the built-in integration.

Full session toolbar: Display, System, Files, Run, Record, Chat, Info

Device folders with quick unattended access and connect button

Security by design

Secure by default, not by add-on

Every TSplus Remote Support deployment ships with the controls your IT team needs. No extra modules, no higher tiers required.

Unattended access protected by a dedicated password, with optional Wake-On-LAN

Encrypted sessions

All remote sessions are protected with modern TLS encryption. Connection data is not stored or accessible to third parties.

Two-factor authentication

2FA is available for subscription users, adding a second verification layer for both agents and administrators.

Granular access controls

Assign device access rights by team and folder. Restrict which technicians can connect to which computers at the subscription level.

Self-hosted deployment option

For organisations that require full infrastructure control, TSplus Remote Support can be deployed on your own servers with a self-hosted relay and API.

Dedicated unattended password

Unattended devices use a separate password from attended sessions, giving device owners precise control over background access.

Switch offer

Switch from AnyDesk for just $1/month

For a limited time, get the full TSplus Remote Support product for $1/month for 12 months. Then continue at standard pricing.

All features included.
Then from $6 / connection / month.

Your $1/month switch offer includes 1 concurrent connection with every feature unlocked. After 12 months, continue with standard concurrent-connection pricing, starting at $6/connection/month billed annually. Scale up whenever you need.

All features included from day one

$1/month for 12 months

1 concurrent connection

Unlimited devices and users

No per-device fees

MSP and volume options available

Switch for $1/Month → See Full Pricing

just

$1

per month for 12 months

then from $6/connection/month · billed yearly

Who it's for

An AnyDesk alternative built for real support operations

Designed for teams that need a complete support platform, not just a remote access tool.

💻

Internal IT Teams

Support employees on-site or remote, organise devices by department, define access per technician and connect to any managed machine in seconds.

🔧

MSPs and IT Service Providers

Separate client environments into folders, manage concurrent connections across your team and scale your plan as your client base grows.

💡

Software Vendors

Embed branded remote support directly into your own product. Customers interact with your logo, your name and your domain throughout the support session.

🎧

Customer Support Teams

Connect support sessions to Freshdesk tickets and push chat logs, session notes and device information back into your helpdesk workflow automatically.

White-label and branding

Your support experience, your brand

Unlike AnyDesk, TSplus Remote Support gives you full control over how the support client looks and where it lives. Your users see your name, not a third-party product.

Add your company logo and name to the support client

Generate a portable branded client for end-users

Use Lite mode for a simpler end-user experience

Host the client download from your own domain

Integrate TSplus Remote Support into your own software product

TSplus Admin Console with user and team management

Admin Console with user management, teams, devices, permissions, security and integrations

What Our Customers Say

500,000+ companies trust TSplus worldwide

TSplus is an established remote access and remote support vendor with over 20 years of experience in the field.

★★★★★

"TSplus is incredibly effective, easy to deploy, and fits our budget perfectly. It was really a no-brainer, especially when the majority of our staff began working from home."

Jack RiggenVistability

★★★★★

"The software has been rock solid for two years. Technical support is superb, making TSplus the total solution at an extremely affordable price. The ROI has been outstanding."

Kent CrabtreeMaximus

★★★★★

"We've been using TSplus for 6 years and we are extremely satisfied. Apart from being a great product, we love the after-sales service and support."

Tony AntoniouShortcuts Software

Common questions

Frequently asked questions

Yes, particularly for teams that need more than basic remote access. TSplus Remote Support includes session recording, team and permission management, a white-label client and optional self-hosted deployment on all plans. These are features AnyDesk restricts to higher tiers or does not offer at all. And with the current switch offer at $1/month for 12 months, there has never been a lower-risk time to try it.

Yes. Session recording is a standard feature across plans. Recordings can be used for training, compliance review or internal audit, and screenshots can be captured at any point during a live session.

Yes. The Administration Console lets you create teams, assign users, organise devices into folders and define which agents can access which computers. Pricing is based on concurrent connections, so the number of accounts you create does not affect cost.

Yes. You can add your own logo and company name, generate a branded portable client for end-users, use Lite mode for a simplified experience, host the download from your own domain and embed remote support functionality inside your own software product.

Yes. In addition to the standard hosted model using TSplus relay infrastructure, a self-hosted deployment option is available for organisations that need greater control over where their data and relay traffic reside. This is particularly relevant for regulated industries and enterprise environments with strict data residency requirements.

Yes, via the built-in Freshdesk integration. Support sessions can be linked to open tickets, and session notes, chat logs and device information can be pushed back into the ticket automatically at the end of each session.

For a limited time, you can switch to TSplus Remote Support for just $1/month for 12 months. You get the full product with 1 concurrent connection, unlimited devices and users, and every feature included. After 12 months, you continue at standard pricing. No existing TSplus licence is required.

Yes. TSplus Remote Support includes a fully featured 15-day free trial. All features are available during the trial period so your team can test real support scenarios before committing.

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Why teams look for an AnyDesk alternative

TSplus Remote Support vs AnyDesk